First unplug the Aardvark device and then re-attach it to your PC. If you are still unable to connect to the Aardvark device, it is possible that there was a problem during the firmware upgrade procedure. Don't worry -- your Aardvark device is still recoverable. Try the firmware upgrade utility again and if it is able to detect the Aardvark device, re-apply the firmware upgrade. This should restore your Aardvark device's functionality. If this does not work, try reverting to a previous version of the firmware. It should be available on the Total Phase website or on the software CD that shipped with your Aardvark device.
My Aardvark device does not respond to the software after a firmware update. What do I do?